You can safely make your payment through PayPal.
Yes! We understand that the safety of your personal information is very important to you. We fulfill the international data protection standard so that your personal and credit card information is protected from unauthorized access.
The charges may appear with the name CLARABARCELO or on behalf of PayPal.
It is the main provider of charging solutions for web sites. It allows individual and companies to pay and charge safely and reliably.
A discount coupon is an alphanumeric code through which you can access a special discount. The coupons are submitted in the shopping cart, before starting the payment process.
Yes, we call them Credit Notes, Gift Cards or Coupons. We emit them in certain cases of exchanges and/or returns. They are valid for 12 months.
You can apply them while on the shopping cart where it says Have a coupon? (write it as it is given to you) and press apply coupon.
In the product's description page there's a detail of the size and length of the insole, which can give you an idea if the last is standard or wide and/or long. Take into account that not all manufacturers use the same exact lasts, so it is possible that there are small differences with other brands. If in doubt, contact costumer support to receive help on the subject.
On the left of the page there are filters to shorten your search by size, color, price, etc. You can also do this from the search bar at the top of the page by entering key words.
No. Published products are in stock, unless specified otherwise. If an article is missing due to extraordinary circumstances, we will get in touch with you as soon as possible and we will let you know the available solutions. You can always choose to cancel your order.
The web site is our catalogue. All existing products are published here.
Yes, we do international shipments. To place your order from overseas, you can select your country/language on the top right if you are in a web browser; or on the three horizontal lines if you are on a mobile device. Nonetheless, you can always contact us and leave us your query and contact information.
Yes, you need to enable them to be able to purchase.
Authorization failures, although unfrequent, are due to various reasons. Amongst the most common ones, it can be due to a transient loss of your internet connection during data transmission, insufficient funds or exceding the card limit. In case of doubt as to wether the transaction was charged to your card or not, we suggest you contact the entity who issued the card or our costumer support. If you contact us, take into account that we will never ask for your card's security code. Whatever the case, you will receive an email in approximately 30' where you will be able to recover or cancel your order, depending on what you want
Yes. Our site has secure connection during all critical steps of the purchase process:
Our offices are located in Buenos Aires, Argentina.
We care a lot about safekeeping our clients information. This is why we use encryption technology for the information you enter into the site, so that noone can steal your data.
We do not store credit card information nor do we send emails requesting the validity of your personal information. Thus, there's no data to be stolen, that is the best way to safekeep your privacy!
By making an account at our store, you will have acces to this benefits: - Purchasing is faster and easier - Storing multiple payment and shipment addresses - Access to exclusive offers - Tracking on the process of your orders - Consulting your order history - Personalized costumer support - Storing and sharing products in your Favourites list.
We believe buying online should be easy and simple. If the product does not match your expectations you can exchange it or, if you prefer, return it. To read more about exchanges and returns, click here.
To provide you with good costumer support we offer various options through which you can contact us: