We offer free shipping to your country. If you wish to know the options and more about shipments, you can consult the page located in the shipments menu.
It depends on your country. The shipment takes place the next business day after the purchase confirmation and normally takes 5 days to arrive. If you wish to know the options and more about shipments, you can consult the page located in the shipments menu.
Shipping to your country is free of charge and all products in a single order (which implies a single address) are done in one shipment. Take advantage!
Orders can be cancel up to the moment they are dispatched. Take into account that if the payment is already processed, returning your money may take a few days (depending on the payment method). Once dispatched, it can not be canceled and it will be considered a return. If you want to know more on returns click here.
Yes, we do international shipments. To place your order from overseas, you can select your country/language on the top right if you are in a web browser; or on the three horizontal lines if you are on a mobile device. Nonetheless, you can always contact us and leave us your query and contact information. Keep in mind that for the product to arrive, depending on your country, you may have to pay taxes or fees.
Not for the time being.
If you want to return your order you have to pay the shipping. In the case you want the money from the purchase back, it will be done once we receive the product. The shipping cost will depend on the shipping tariffs of each country. You can also make the shipment on your own.
If you want to exchange your order you have to pay both shipping costs, the cost from the return of the product and the shipping of the new one. The shipping cost will depend on the shipping tariffs of each country.
Yes. For this, make sure to indicate a different shipping address from the billing address. You will also have the option to request the shipping to your nearest mail post office.
It is where you receive the credit card statement of the card you are using to pay.
It is the address in which you want to receive your order (for example, your work, your home, etc.). If you choose to receive it in a post office we recommend you enter the same address as the billing one.
In this case, the mail provider will contact you to coordinate the delivery. The mail provider may also leave a notice with contact information and the package will remain in their office for a few days.
We recommend you to always use shipping addresses where someone is always available to receive the package. If you have any questions, do not hesistate to contact us.
No. The delivery can be received by any person who can account for their identity.
Unless you specify otherwise, the mail service will only try to deliver to the exact address which they are given. For example, if you do not indicate your floor number and department, the mailman can decide wether to ask the building manager or not.
Yes. The person receiving the package has to sign the proof of delivery, indicating their name, clarification and document.
If your payment is accredited after 8 P.M., take into account it will be processed the next day.
It is the possibility, through the order number or a tracking code, in which you can follow the shipping process from the moment we dispatch it until it arrives. You can track your package by entering the order number in the mail tracking page.
Con el número de tu pedido podés hacer el seguimiento. Una vez que esté despachado tu pedido, te lo enviaremos por mail junto con el nombre de la empresa de logística que te entregará el envío.
You can track your package with the order number. Once your order is dispatched, we will send it to you via mail attached with the name of the mailing company which will make the delivery.
You may receive it on another mail. If you want to know the state of your order and you can not consult it online or by phone, you can get in contact with our costumer support department.
Once your order is dispatched, we will inform you of the mailing company in charge of the delivery by mail.
Take into account: